Wait, What? How To Get Your Retail Employees To Listen
Listening is a skill that either makes you or breaks your store.
Maybe it’s because I am also trained as a conductor, and I learned to focus my listening on hearing each part and asking myself, Is what I’m hearing matching up to what is on the page in front of me?
If it didn’t match up, we were trained to work on getting it right before going on to another section.