Overstock.com Renames Website Following Bed Bath & Beyond Deal

Overstock.com will change its website name to bedbathandbeyond.com following its successful acquisition for $21.5 million of certain intellectual property assets of Bed Bath & Beyond. The purchase took place under a bankruptcy court-supervised process and was funded entirely with cash on hand. Shoppers will have access to Overstock’s assortment of home furnishings as well as…

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Temu Aims to Help Retailers Match Manufacturing and Order Sizes to Market Conditions

Temu offers Next-Gen Manufacturing (NGM) to help retailers and marketplace sellers increase visibility of demand so that they can improve their product fit and match market conditions. By connecting sellers and buyers directly, NGM aims to shorten the supply chain and improve interactions between buyer and seller, so that upstream manufacturers can be more responsive…

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New Trends in Digital Customer Service: The Evolution of Self-Service Tools

The retail industry has undergone a significant transformation, shifting the focus toward digital customer service, marked by investments to provide self-service tools for customers. Self-service options have become increasingly popular among consumers, who are more comfortable than ever with technology, favoring autonomy in resolving their own inquiries and issues.

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DoorDash Looks Beyond Restaurants to Become ‘The Local Commerce Company’

As it marks its 10-year anniversary, DoorDash is doubling down on its ambition to evolve beyond restaurant delivery to become “the local commerce company.” The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and…

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