In a first-ever partnership between two retail icons, Macy’s will carry an exclusive collection of sleepwear, underwear and intimates for men and women from Gap. The assortment, which will feature exclusive designs and colorways priced from $12.50 to $79.95 online, will be available online, on the Macy’s mobile app and at select stores nationwide. “This…
Retailer-owned cooperative Ace Hardware has opened more than 100 new stores this year and plans to push the total to 170 by the end of 2023. This rapid expansion pace follows last year’s impressive numbers: by August 2022 the retailer had added more than 100 stores, with plans for an additional 60 by that year’s…
Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted by Dynata. Moreover, nine in 10 proclaim they do not love nor are loyal to a single brand. With customer behaviors and expectations changing so rapidly, it’s difficult to pinpoint what truly drives this lack of brand…
High-end furniture retailer Mitchell Gold + Bob Williams has abruptly shut down and laid off more than 500 employees in North Carolina, multiple sources report. In a notice to employees, interim CEO Chris Moye cited weak sales and unexpected trouble securing financing as the reason for the closure. “Mitchell Gold + Bob Williams has recently…
The average TikTok user spends 95 minutes per day on the app and opens it 19 times per day — just a few of the reasons that brands like Henry Rose are capitalizing on this engagement opportunity by using TikTok as a primary top-of-funnel marketing channel. “We have a broad customer base, so we look…
Perfecting your pricing model strategy is critical to running a successful wholesale business, yet many struggle to get it right. While wholesale customers often prefer lower prices, it can come at a cost to your brand. On the flip side, setting prices too high might turn away potential buyers. Pricing requires a delicate balance to…
E.l.f. Beauty has acquired the fast-growing skin care brand Naturium for $355 million in a combination of cash and stock. The acquisition is expected to close around Sept. 30, 2023 and will double E.l.f.’s presence in the skin care category to approximately 18% of the company’s retail sales. “Naturium aligns with E.l.f. Beauty’s vision to…
Walmart’s drone delivery program is already well underway, with the retailer having completed 10,000 deliveries over the last two years in partnership with DroneUp. Now Walmart is expanding its efforts to offer “drone deliveries at scale,” through a new partnership with Google parent company Alphabet. Alphabet’s Wing division will now offer on-demand drone delivery from…
Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. The technology uses AI-powered…
Fast-moving innovation is a tricky thing. What was a surprise-and-delight experience for customers two years ago is now an expectation. And when that expectation isn’t met, it’s a big problem. For example, according to Forbes, 71% of B2C customers expect companies to deliver personalized interactions and 70% are frustrated when they don’t. Personalization is the…
