Dollar Tree Pays $1.35 Million OSHA Fine to Settle Safety Complaints

Dollar Tree will pay a $1.35 million fine to settle safety violations that the Occupational Safety and Health Administration (OSHA) has “repeatedly cited at multiple stores,” according to the U.S. Department of Labor. The retailer, which also operates the Family Dollar chain, also has agreed to remediation of issues including blocked exits, access to fire…

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CommentSold Moves into DTC Sales with Popshoplive Acquisition

CommentSold, a provider of live selling technology, has acquired the assets of mobile livestreaming marketplace Popshoplive. The newly named platform — Popshoplive, powered by CS — will allow creators to sell products directly to their followers via their own branded storefronts rather than referring them to brands and retailers. The deal coincides with the wide…

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Dick’s, Lowe’s, Target Execs Cite Theft’s Impact on Financial Results and Safety

While shrink is far from a new problem in retail, the impact of theft — particularly large-scale operations run by organized retail crime (ORC) rings — has been garnering the attention of executives at some of the country’s largest retailers, including Lowe’s, Target and Dick’s Sporting Goods. The National Retail Federation’s 2022 Security Survey found…

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La-Z-Boy Deploys Omnichannel ‘Listening’ Solution to Boost Understanding of Shopping Behaviors

Furniture brand La-Z-Boy has implemented a new omnichannel listening solution as part of its ongoing strategy to evolve the brand and grow customer loyalty. The Experience Improvement (XI) Platform from InMoment is designed to help La-Z-Boy team members listen, learn and act on various data signals within the business and uncover ways to improve omnichannel…

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Information Overload: Don’t Let Self-Checkouts Become a Chokepoint

For retailers, self-checkout is something of a double-edged sword. There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster…

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