Retail

Listening is a skill that either makes you or breaks your store. Maybe it’s because I am also trained as a conductor, and I learned to focus my listening on hearing each part and asking myself, Is what I’m hearing matching up to what is on the page in front of me? If it didn’t…

Retailers play an important role in community engagement by supporting local causes, participating in local events, and partnering with other businesses. Retailers are the glue that brings the community together and betters it through cause-related marketing and collaborations that build strong connections within their local communities.

This is a classic post from 2011. Lemonade Day is Sun. May 7, 2023 Lemonade Day, started by Michael Holthouse in Houston 16 years ago, shows youth K-12 how to become entrepreneurs. I was the Lemonade Day champion for Greene County, New York with a goal of registering 500 kids to open stands on May…

Have you heard of generative AI? It’s the technology that helps computers learn and create things on their own. I wrote this blog using Grammarly, which is a form of AI, but ChatGPT is the most popular of the AI technologies out there. According to Mint, it is the fastest technology to hit 100m users,…

When I was in high school running track, I always wanted to see where my competition ranked to compare what I was doing and improve. That is harder to accomplish in specialty retail. That’s what Manhattan Associates, Google Cloud, and Zebra Technologies sought to give the retail community with their 2023 Unified Commerce Benchmark for…

Movies provide some of the best training and reminders for retailers of all sizes. Here are 25 of the best sales movie scenes ever released.

Effective sales training is crucial for success in today’s fast-paced retail environment. Training has never been more critical as shoppers pause and rethink purchases they would have impulsively made just a few years ago.

With home prices falling in many areas, demand for various items sought after at stores is slowing. There are many ways to improve your sales performance, but running a sale isn’t the best. It is often the worst as your best-sellers run out, and you must return to the vendor and pay more to restock.

What is the difference between a clearance and a sale? A sale is often a specific brand promotion or even a storewide discount.

Have you ever been in a retail store where the employees all seem like they’d rather be anywhere else but there? Maybe they’re standing around chatting with each other or on their phones, or maybe they just have that vibe that conveys they don’t want to be bothered with helping shoppers.