Retail organizations need to collect and analyze data in real time to make informed decisions about inventory management, customer engagement and other key business operational needs. Additionally, as retail operations continue to grow and expand, retailers need to scale their operations seamlessly and efficiently, including at the edge where space, network connectivity and resources may…
Walmart has opened the fourth of five next-generation fulfillment centers in Greencastle, Pa., 10 miles north of Hagerstown, Md. The 1.5 million-square-foot facility, which will employ more than 1,000 associates, is designed to expand access to next-day or two-day shipping for Walmart customers as well as supporting Walmart Fulfillment Services, the retailer’s third-party service for…
Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels. This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last…
Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. and Canada in 2023. But the lack of a systematic approach to assortment and order prioritization meant that individual stores were shipping…
Under Armour announced plans for a restructuring following disappointing results in its fourth quarter and fiscal year 2024 (ended March 31, 2024), as well as the expectation that revenues will continue to decline anywhere from 15% to 17% in North America in the coming year. It’s unknown how many jobs will be impacted by the…
Fashion brand Esprit has filed for insolvency in Europe citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.” The insolvency filing, which was submitted to a court in Germany, applies only to the company’s European businesses. All stores and online…
By David S. Bauders, CEO SPARXiQ Every distributor is on a strategic pricing journey. The fundamental pricing challenge — thousands of SKUs, thousands of customers, and seller-negotiated pricing — is virtually endemic to distribution. Every day, quote by quote, decisions are made that determine the net profitability and organic growth rate of distributors. Everyone is…
Best Buy is rolling out new features in its mobile app to better personalize the shopping experience. The electronics retailer promises that “each time you open the app, your experience will become more tailored and relevant,” with My Best Buy Plus or My Best Buy Total loyalty program members getting access to even more personalized offers and exclusive…
Walmart’s Data Ventures division has announced the international expansion of the Walmart Luminate data insights platform, beginning with Walmex in Mexico and followed by Walmart Canada later this year. Launched a little over three years ago to drive more value for both the Walmart business and its suppliers, Walmart Luminate gives the retailer’s suppliers access…
Ebay is launching a new holiday — Recommerce Day — and is even working with legislators to make it an official state holiday in California. Slated for May 21, the holiday will be celebrated across the Ebay platform as the company unveils its latest Recommerce Report. At the same time, Ebay has introduced a new…
