Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.
The technology uses AI-powered computer vision and deep-learning techniques, including generative AI, to determine who took what in a retail environment. Amazon built synthetic data sets to mimic millions of realistic shopping scenarios — including variations in store format, lighting conditions and even crowds of shoppers — to help ensure accuracy in virtually any setting.
The cashierless tech has been making inroads at a number of different retailing venues:
- Sainsbury’s deployed the Just Walk Out technology at a convenience store in November 2021;
- In March 2023, the technology was reportedly expanding to 200 Panera Bread locations; and
- Six Flags and Coors Field added Amazon’s cashierless tech in May 2023.
Grubhub partners with 300 higher education institutions and works with campus dining programs, allowing students to integrate meal plans directly into their Grubhub account to access restaurants both on- and off-campus for delivery and pickup. U.S. Amazon Prime members, including students using the discounted Prime Student offering, can get a one-year Grubhub+ membership, which includes $0 deliveries, for free.