Marks & Spencer Deploys AI-Powered Visual Compliance Solution Across 500 Stores

Marks & Spencer (M&S) has adopted AI-based technology, delivered on handheld devices, which compares images of products in stores to store-specific planograms, providing an instant view of shelf-level compliance. The SymphonyAI Retail CPG Store Intelligence technology is being rolled out across more than 500 stores. The insights generated by the solution will help create a…

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Is It Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s $1B Turnaround Plan

JCPenney is self-funding its latest turnaround plan, which includes a reinvestment in its core customer and a more focused value proposition.   CEO Marc Rosen shared in a briefing that given the retailer’s “strong balance sheet,” it is taking cash flow generated by the business and reinvesting it in core initiatives that will help “make every…

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Walgreens CEO Steps Down

Rosalind Brewer. Photo credit: Walgreens Boots Alliance Walgreens Boots Alliance CEO Rosalind Brewer has stepped down from her role, effective immediately. The company shared in a statement that Brewer and the Board of Directors “mutually agreed” on the decision, but did not provide further details. Although Brewer has technically spent less than three years at…

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Challenges Faced by Emerging Brands in the Retail Industry

In strong economic times, smaller, newer brands — otherwise known as emerging or up-and-coming brands — have one thing in common: access to capital. This accessibility has historically allowed emerging brands to scale their businesses, gain widespread distribution and seamlessly find their way into consumers’ hands. Fast forward to current conditions and the macroeconomic downturn….

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Scenes from a Supermarket

Our regular Editor’s Perspectives column offer insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. As a proud classic movie buff, I thought I’d do a little reflecting on shopping scenes from memorable films made about 40 years apart. The more recent film…

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