Australian Department Store Digitizes Merch Buying Experience

David Jones, the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. The retailer, which is known for curating the most exclusive global and local brands, will use NuORDER Assortments by Lightspeed Commerce to empower buyers to digitally preview collections, develop assortment plans and complete…

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Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit

The Stitch Fix value prop has always centered around its robust data and analytics strategy — with so much insight into consumer behaviors and preferences, stylists can match shoppers to the perfect wardrobe pieces. To better serve shoppers in urgent need of outfit advice, Stitch Fix has launched new services spanning phone and social media…

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Even Elves are Using AI This Year: Simon Debuts ‘HolidAI’ Tool in Two Malls

Since Santa’s magic only works in the vicinity of the North Pole, Simon Property Group has equipped “helper elves” with ChatGPT 4.0-powered AI technology to assist shoppers seeking the perfect gift. Beginning on Black Friday and recurring every Saturday and Sunday through Dec. 23, HolidAI elves carrying tablet devices will be strategically positioned throughout Simon’s…

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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. The letdown customers experience when their orders don’t arrive on time, or at all, results…

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Alibaba Cancels Cloud Group Spinoff, Blames U.S. Chip Export Restrictions

Alibaba Group has nixed plans to spin off its Cloud Intelligence Group as a separate company, citing recently expanded U.S. export controls designed to “further restrict the export to China of advanced computing chips and semiconductor manufacturing equipment,” according to a statement discussing Alibaba’s Q3 financial results. Alibaba had announced its plans to divide the…

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Crate & Barrel Opens New NYC Flagship with Virtual Counterpart

Crate & Barrel has opened the doors of its new New York City flagship in a historic building in the Flatiron district. Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming. For…

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