Nordstrom Promotes 3 Long-Time Executives to New Merchandising, Stores Roles

Nordstrom, Inc. has announced a series of executive leadership appointments across its merchandising and store organizations, effective immediately, including the promotions of Jamie Nordstrom to the role of Chief Merchandising Officer, Fanya Chandler to President of Nordstrom stores and Gemma Lionello to the newly created role of President of Nordstrom Rack.

Jamie Nordstrom previously served as the company’s Chief Stores Officer and brings more than 28 years of experience to his new position as Chief Merchandiser. He is replacing Teri Bariquit, who retired earlier this year. Nordstrom has held leadership positions across several areas of the business, including merchandising, store operations, and He will continue to serve as a member of the company’s executive team and will report to his cousin Pete Nordstrom, President and Chief Brand Officer. 

“Our merchandising organization is the backbone of Nordstrom, and our teams are exceptional at providing best-in-class service and a relevant, inspiring product offering for our customers,” said Pete Nordstrom in a statement. “We’re confident Jamie’s proven track record and experience will bring us even closer to our customers as he leads our merchandising organization into the future.” 

Newly appointed President of Nordstrom stores Chandler has held several leadership positions across the organization during her nearly 32 years with the retailer, most recently as SVP and Regional Manager of the company’s Southwest region. She will join the company’s executive team and report to Pete Nordstrom.  

In her newly created role, Gemma Lionello will oversee the strategy and execution of the company’s Nordstrom Rack stores. Throughout her 35-year tenure with the company, Lionello has served in numerous executive positions, including General Merchandise Manager, and she spent 11 years working within the Nordstrom Rack business. She most recently worked as SVP and Regional Manager of the company’s Northeast region.

Both Chandler and Lionello will join the company’s executive team and report to Pete Nordstrom.  

“We’re fortunate to have such exceptional leaders in Fanya and Gemma to help us continue to drive our Nordstrom and Nordstrom Rack businesses forward, and these changes leverage their tremendous talent,” said Pete Nordstrom. “Fanya is a proven leader who has taken on numerous complex assignments throughout her Nordstrom career, including growing our digital selling and styling programs and overseeing Nordstrom and Nordstrom Rack stores in the Southwest region. She has an extensive track record of driving value to our business and putting our customer at the center of everything we do.” 

“Gemma understands the core of our Rack offering: how we deliver exceptional customer service while offering customers the very best products at a terrific price,” added Erik Nordstrom, CEO of Nordstrom, Inc. in a statement. “Her depth of experience leading teams within our stores and merchandising organizations will be critical as we build on the positive momentum we’ve seen in our Rack business and continue to execute on our strategy.”